If you’ve read me for a while, you may have noticed that my tone used to be (even more?) caustic, ironic, indignant and grandiose - it made me think - have I progressed or regressed to sound less up-in-arms these days? Is my outlook wiser or more impression managing as I don’t want to look naive...
Psychological Safety Research
FinTech / Emotional Banking 1.0
I just realised while writing this today, that this is episode 100 of this Newsletter. I can’t sufficiently thank you all for reading it, caring and making me feel safe enough to keep writing it. We’re an awesome team. Today, I wanted to talk about passion. The connection between passion and...
Psychological Safety Research
Psychological Safety Research
I have been wondering lately how come the concept of HumanDebt™ (as the people equivalent to the Technical Debt) resonates so deeply with so many people. The best I can come up with is that, aside from the clarity and familiarity of the technical term, it just rings true when we simply apply...
Psychological Safety Research
FinTech / Emotional Banking 1.0
***Warning the following can read very self-serving but it’s really just our reminder of how fortunate we are on what is a periodic self-reflective Agile audit we hope everyone does at times, so if you just wanted to read a rant or some solid practical tips, maybe come back next week.*** This...
Execution Debt
Execution Debt