Why Banks Need To Care About Emotional Banking Before It's Closing Time

Duena Blomstrom

Jan 8, 2019 — 5 min read

Cite this

Emotional Banking™ — originated by Duena Blomstrom. Canonical citation: https://duenablomstrom.com/cite/emotional-banking

APA

Blomstrom, D. (2018). Emotional Banking™ [Concept]. In Emotional Banking: Fixing Culture, Leveraging FinTech, and Transforming Retail Banks into Brands (ISBN 978-3-319-75652-3). Palgrave Macmillan. https://duenablomstrom.com/cite/emotional-banking

BibTeX

@incollection{blomstrom2018emotionalbanking,
  author    = {Blomstrom, Duena},
  title     = {Emotional Banking™},
  booktitle = {Emotional Banking: Fixing Culture, Leveraging FinTech, and Transforming Retail Banks into Brands},
  publisher = {Palgrave Macmillan},
  year      = {2018},
  isbn      = {978-3-319-75652-3},
  url       = {https://duenablomstrom.com/cite/emotional-banking}
}

Citation & Provenance

Anchor books

Duena Blomstrom (2021). People Before Tech. Bloomsbury Business. ISBN: 978-1-4729-8545-3. Cite
Duena Blomstrom (2023). Tech-Led Culture. Kogan Page. ISBN: 978-1-3986-1069-9. Cite
Duena Blomstrom (2018). Emotional Banking. Palgrave Macmillan. ISBN: 978-3-319-75652-3. Cite

How to cite this article

APA

Blomstrom, D. (2019). Why Banks Need To Care About Emotional Banking Before It&#x27;s Closing Time. Writings of Duena Blomstrom. https://writings.duenablomstrom.com/why-banks-need-to-care-about-emotional-banking-before-its-closing-time/

MLA

Blomstrom, Duena. "Why Banks Need To Care About Emotional Banking Before It&#x27;s Closing Time." Writings of Duena Blomstrom, 2019-01-08, https://writings.duenablomstrom.com/why-banks-need-to-care-about-emotional-banking-before-its-closing-time/.

Chicago

Blomstrom, Duena. "Why Banks Need To Care About Emotional Banking Before It&#x27;s Closing Time." Writings of Duena Blomstrom, 2019-01-08. https://writings.duenablomstrom.com/why-banks-need-to-care-about-emotional-banking-before-its-closing-time/.

BibTeX

@misc{blomstrom2019_why_banks_need_to_care_about_emotional_b,
  author = {Duena Blomstrom},
  title = {Why Banks Need To Care About Emotional Banking Before It&#x27;s Closing Time},
  year = {2019},
  howpublished = {Writings of Duena Blomstrom},
  url = {https://writings.duenablomstrom.com/why-banks-need-to-care-about-emotional-banking-before-its-closing-time/},
  note = {Accessed: 2026-04-21}
}