PeopleNotTech’s 10 Steps Mini-Guide for Remote and Hybrid Work

A lot is being written about what the new normal will look like now that we are finally exiting the Covid nightmare. We work with hundreds of teams across industries and geographies and while of course, each situation is unique, there are more commonalities than there are differences.

Last week in our weekly Fundamentals series, we wrote about “Psychological Safety in the New Hybrid Environment of Work” and before we did, we looked at all the (anonymous) data that we gathered from the teams using our solution and researched most of what we could find on the topic.

In our opinion the only thing that is clearer than ever is how, for everyone, there will be some working from home, some office work and then some re-humanising of sorts be it weekly/fortnightly socials with the team or events/conferences to learn and interact with others.

If you want to embark on the same fact finding mission (and you should before you work on any policies!) I would advise you try to discard Forbes-level “noise” -however intelligent a slant it may have- and instead look for the meatier studies and guides. When you do, you’ll see most of them come from the DevOps world and the tech companies and that is far from strange, they had prior experience with remote work and they rallied and adapted first during the lockdowns. Microsoft, Google (re:work) and GitHub all have hefty reports out and ITRevolution released a Remote Interactions Workbook from the makers of Team Topologies. In addition to this, as ever, check what Amy Edmondson has been working on lately as she has explored the topic as well. This is, I believe a rather exhaustive list of what is worth examining in detail which doesn’t mean everything else out there is worthless, it simply isn’t as mature of content in my opinion.

We too have a mini guide for doing hybrid right - these are the things we advise teams consider and enterprises facilitate to settle in for Remote/Hybrid: