Bad Signs - Good Signs
Hello everyone, long time no write! Hope you enjoyed the break :) Who knew launching a unicorn search (companies I can rid of HumanDebt™ and help win at culture and therefore performance so I showcase them in my 4th book) and editing my "Tech-Led Culture" book was going to be this intensive?!?...
Hello everyone, long time no write! Hope you enjoyed the break :) Who knew launching a unicorn search (companies I can rid of HumanDebt™ and help win at culture and therefore performance so I showcase them in my 4th book) and editing my "Tech-Led Culture" book was going to be this intensive?!? Not to mention working on new product features for our Dashboard (our ISO version complete, a mental health first aider edition, HR-enabling data insights and more). All great stuff though and I have reasons to be super optimistic for the future of work but I wouldn't be my ever-complaining self if I didn't also admit that loads is going wrong too and over the past few weeks that I haven't written I've observed some worrying patterns:
I've said this time and again, it may put swathes of expensive consultants out of business but if you want a blueprint for effective, high-performing, generative tech organisations then you need to look no further than the results of the Aristotle study by Google because if you have Psychological Safety, Structure and Clarity, Dependability, Purpose and Impact then you have all you need to so that you build a modern organisation. I've heard execs tell me the study is "too old", "too Google" or that it only applies to "tech teams" - poppycock. We have teams using the PeopleNotTech Dashboard who are not in technology (and some commencing soon that are not in the knowledge industry at all) that are seeing the same advantages in strengthening teams and eliminating fear as their counterparts.
I had a feeling we'd end up here in the knowledge industry. That if we don't firmly establish WFAA (work from anywhere, any time) as the all-encompassing rule of thumb, then we'd end up where we are here - with execs pointing to a madman's delusions as an example of unicorns also going back to the offices. We collectively didn't secure that win and watch it slip through our fingers now.
I must have had the same questions on this in tens of interviews of late - what will happen to work when AI steps in? Will people lose their jobs? Will it replace people? Yes, it will - it will replace all the people who didn't want to -or didn't have to- apply any humanity to their work. This encompasses human skills from communication to conflict resolution to having intuition and self-awareness, to having a practice of HumanWork and always allowing their most fearless and creative self to come out. We have to urgently increase our competitive advantage over machines - get more of whatever makes us human - feelings, emotions, imagination, creativity, compassion, empathy, etc. No company worth their salt should eskew their upskilling duty in this area anymore and any employee interested in their own growth also ought to increase their EQ intentionally to be future-proof.
This one is tightly connected to the "be back or else" above. Middle managers who had just reluctantly agreed they need to stop reminiscing about the good old days when they had line-of-sight as a controlling mechanism as now everyone is remote and more leadership is needed, are seeing a chance to not have to transform at all if a combination between productivity paranoia and the need for downtown business means people will be forced back to their desk.